Canvas & Technology Support
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Faculty & Staff FAQs
How do I upload a new video to Mediasite?
How do I embed a video into a course page?
How do I view and/or download the analytics for a video?
How do I give others access to my videos?
How do I make a video available to students in the Canvas > Mediasite section?
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Canvas Course Roles
Enabling the New Gradebook in a Canvas Course
Receiving Error Code or Message in Canvas
How do I create a mid-semester survey in Canvas?
How can I accommodate students in Canvas?
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How do I enable LockDown Browser within my Canvas course?
How do I enable LockDown Browser for a Canvas course quiz?
Students Receiving Error "Unable to Continue" Message When Operating Lockdown Browser
Assignment TurnItIn Error: Turnitin assignment could not be created. date_post - post date must be after start date
How do I use TurnItIn in Canvas?
TurnItIn Assignment Submissions: Reviving Expired Course or Expired Class Notification
What is VoiceThread?
Browsers for Viewing Rise 360 Courses
Articulate RISE Faculty Handout
How to add someone to a scheduled meeting in ZOOM.
How do I schedule a Zoom meeting?
How do I schedule a Zoom Meeting for my class?
How do I add a participant to a running meeting
How to record your lecture using Zoom
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Adding text captions to slide decks for accessibility
Creating accessible Microsoft documents
Mediasite Administrators, Managers and Schedulers
Schedule a recording
Recover an unpublished presentation / publish a manually recorded presentation
Chrome: there was a media decoding error
Allow presentation to be downloaded
What is Designtools
Adding Content Blocks
Removing Content Blocks
Copy a design from an existing course
Adding and Removing a banner image
Missing Canvas Course Enrollments
How do I submit multiple documents to an assignment?
LockDown Browser Is Not Updating or Launching
What is LockDown Browser?
Canvas Browser Warning Message in LockDown Browser
Are you a student and want to check your writing for plagiarism?
External Users FAQs
UNTHSC Canvas Access For External Users
Who are classified as external users?
As an external user, how do I setup my Canvas account and password?
Where is the external UNTHSC Canvas portal for external users?
How do I log into the external UNTHSC Canvas portal as a external user?
I am an external user and I forgot my Canvas password.
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Help Desk Software