Canvas & Technology Support
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Faculty & Staff FAQs
How do I upload a new video to Mediasite?
How do I embed a video into a course page?
How do I view and/or download the analytics for a video?
How do I give others access to my videos?
How do I make a video available to students in the Canvas > Mediasite section?
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Canvas Course Roles
Enabling the New Gradebook in a Canvas Course
Receiving Error Code or Message in Canvas
How do I create a mid-semester survey in Canvas?
How can I accommodate students in Canvas?
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How do I enable LockDown Browser within my Canvas course?
How do I enable LockDown Browser for a Canvas course quiz?
Students Receiving Error "Unable to Continue" Message When Operating Lockdown Browser
Assignment TurnItIn Error: Turnitin assignment could not be created. date_post - post date must be after start date
How do I use TurnItIn in Canvas?
TurnItIn Assignment Submissions: Reviving Expired Course or Expired Class Notification
What is VoiceThread?
Browsers for Viewing Rise 360 Courses
Articulate RISE Faculty Handout
How to add someone to a scheduled meeting in ZOOM.
Adding text captions to slide decks for accessibility
Creating accessible Microsoft documents
Mediasite Administrators, Managers and Schedulers
Schedule a recording
Recover an unpublished presentation / publish a manually recorded presentation
Chrome: there was a media decoding error
Allow presentation to be downloaded
Missing Canvas Course Enrollments
LockDown Browser Is Not Updating or Launching
What is LockDown Browser?
Canvas Browser Warning Message in LockDown Browser
Are you a student and want to check your writing for plagiarism?
External Users FAQs
Who are classified as external users?
As an external user, how do I setup my Canvas account and password?
Where is the external UNTHSC Canvas portal for external users?
How do I log into the external UNTHSC Canvas portal as a external user?
I am an external user and I forgot my Canvas password.
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Help Desk Software