Canvas & Technology Support

Mediasite 15

• How do I upload a new video to Mediasite?
• How do I embed a video into a course page?
• How do I view and/or download the analytics for a video?
• How do I give others access to my videos?
• How do I make a video available to students in the Canvas > Mediasite section?

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Canvas 6

• Canvas Course Roles
• Enabling the New Gradebook in a Canvas Course
• Receiving Error Code or Message in Canvas
• How do I create a mid-semester survey in Canvas?
• How can I accommodate students in Canvas?

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Respondus 3

• How do I enable LockDown Browser within my Canvas course?
• How do I enable LockDown Browser for a Canvas course quiz?
• Students Receiving Error "Unable to Continue" Message When Operating Lockdown Browser

TurnItIn 3

• Assignment TurnItIn Error: Turnitin assignment could not be created. date_post - post date must be after start date
• How do I use TurnItIn in Canvas?
• TurnItIn Assignment Submissions: Reviving Expired Course or Expired Class Notification

VoiceThread 3

• What is VoiceThread?
• VoiceThread Captions
• Joining VoiceThread

Articulate 360 2

• Browsers for Viewing Rise 360 Courses
• Articulate RISE Faculty Handout

ZOOM 1

• How to add someone to a scheduled meeting in ZOOM.

Accessibility 2

• Adding text captions to slide decks for accessibility
• Creating accessible Microsoft documents

Mediasite Administrators, Managers and Schedulers 4

• Schedule a recording
• Recover an unpublished presentation / publish a manually recorded presentation
• Chrome: there was a media decoding error
• Allow presentation to be downloaded

Canvas 1

• Missing Canvas Course Enrollments

Respondus 3

• LockDown Browser Is Not Updating or Launching
• What is LockDown Browser?
• Canvas Browser Warning Message in LockDown Browser

TurnItIn 1

• Are you a student and want to check your writing for plagiarism?

Canvas 6

• Who are classified as external users?
• As an external user, how do I setup my Canvas account and password?
• Where is the external UNTHSC Canvas portal for external users?
• How do I log into the external UNTHSC Canvas portal as a external user?
• I am an external user and I forgot my Canvas password.

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