A printable PDF of this information is also available at the bottom of this article.


Videos in Face to Face Courses

  • Class lectures recorded during a live class session are not captioned, unless there is a specific accommodation for captions approved by the Office of Disability Access for a student in the class.
  • Required videos are videos that students are required to watch. (This would not include class lectures recorded for student re-review) Required videos are captioned through MyMediasite via Verbit or through Canvas Studio.
    • For directions on submitting a MyMediasite video for captions, see this the Freshdesk Solution.
    • Captions in MyMediasite for required videos in face-to-face academic credit courses are paid for by the department where the course resides. This expense will be charged by DAI to the department at an average of $0.83 per minute for a two-day turnaround time. It is recommended that this cost be built into course fees.
    • Captions for required videos can also be automatically generated by machine transcription by Canvas Studio. This will require editing by a faculty or staff member to satisfy ADA requirements for having captions that are correct and reviewed by a human. Captions generated in this way do not have a financial cost but can be time consuming to edit for accuracy. Editing is required to be ADA compliant for captions generated this way. For directions on adding captions in Canvas Studio, click on this link to the Freshdesk Solution .

Videos in Online Courses

  • All required videos in online courses require captions for ADA compliance. These are requested through MyMediasite.
    • For directions on submitting a video for captions, see this Freshdesk Solution.
    • Captions for required videos in online academic credit courses are funded through student distance education fees so individual departments will not be charged.

Audio/Podcasts in Both Face to Face and Online Courses

  • Accessibility best practices suggest that all audio files or podcasts used, no matter the class format, need to include a transcript.
    • Many online audio files and/or podcasts include a downloadable transcript.
    • If possible, email the owner of the audio files and/or podcast and ask if a transcript is available.
  • In lieu of a transcript, captions can be added to an audio file. Canvas Studio is new tool available in UNTHSC Canvas that can add machine-generated captions to an audio file. For directions on adding captions in Canvas Studio, see this Freshdesk Solution.